For reputation-driven local businesses
Get more 5-star reviews without letting bad visits go public.
ReviewFlow helps local businesses send branded review requests, route unhappy customers to private feedback, and protect their reputation before problems hit Google.
Benefits
What ReviewFlow actually does for a business
01
Turn happy customers into public reviews
Send a branded review request after the visit and direct satisfied customers toward a public review.
02
Catch unhappy customers privately
Route low ratings to private feedback so staff can recover the situation before it damages your rating.
03
Respond faster from anywhere
ReviewFlow keeps requests, alerts, and customer records available from both the web dashboard and mobile app.
04
Keep reputation work operational
Owners get a repeatable workflow instead of relying on memory, random texts, or missed follow-ups.
How it works
A simple four-step reputation loop
Add the customer
Capture the visit, contact channel, and service while the appointment is still fresh.
Send the request
Dispatch a branded SMS or email that makes it easy to respond in one tap.
Route the rating
Happy customers go public. Frustrated customers go private so you can recover them first.
Act on alerts
Use private feedback and owner alerts to fix service issues before they spread.
Pricing
Simple pricing for local businesses
Starter
One location
£49
/ month
For a single shop that needs a cleaner reputation workflow.
- Customer list and review requests
- Private recovery routing
- Owner alerts and dashboard metrics
- Web and mobile access
Growth
Multi-location basics
£99
/ month
For operators who want a repeatable review process across more than one location.
- Everything in Starter
- Multi-location tracking
- More operator visibility
- Stronger rollout path for teams
Onboarding
Optional setup help
£149+
one time
For businesses that want help getting the Google review link, messaging, and workflow ready.
- Initial setup and configuration
- Message template tuning
- First workflow walkthrough
- Faster time to first request
Why it is credible
Built around operational trust, not vague AI promises
Clear business outcome
The value proposition is easy to explain: get more good reviews and catch bad experiences privately first.
Designed for local operators
It fits service businesses that already live on trust, repeat visits, and local search visibility.
Actionable when something goes wrong
Low ratings do not just become data points. They trigger a recovery workflow the owner can actually act on.
Operational on desktop and mobile
The workflow can be used in the office, on the shop floor, or while the owner is away from a desk.
Get started
Create your business account and start sending requests
Register
Create a business account
Login
Return to your dashboard
Session
Signed out
Register a business or sign in to unlock the dashboard APIs.
Billing
No active plan
Sign in and choose a plan to start Stripe checkout.
Business dashboard
Core operator workflow
Customer list
Add a customer
Outbound
Send review request
Customers
Audience
Review requests
Recent activity
Notifications
Private recovery alerts
Delivery health
Runtime and provider status
Test delivery
Exercise outbound integrations
Test result
Latest integration response
Idle
No test sent yet
Use this panel to confirm branded message output and provider wiring.